Garry Ridge is the CEO and Chairman of WD40, a publicly traded company of the iconic blue and yellow can with the red cap. His 25 years as CEO have been his apprenticeship in all things leadership and culture. Garry describes himself as the consciously incompetent, probably wrong and roughly right CEO of an iconic product that can now be found in 176 countries. Culture is at the heart of everything that Garry believes in and commits himself to. His tenure has seen Employee Engagement scores of 93.5%. 98% of employees say they love to tell people that they work for WD40 and 97% say they respect their coach (manager). The company has also seen its market cap rise to $3billion. The evidence for culture being at the heart of success is unequivocal.
The episode is packed full of insight from the battle scars of a leader passionate about people.
Garry talks about the Maniac Pledge within WD40 and how he uses the Culture Equation to create results: CULTURE = (VALUES + BEHAVIOUR) x CONSISTENCY.
You don't want to miss Garry's overview of AL, the soul sucking CEO of Fear Incorporated and the need for all leaders to have the self awareness to realise that we are all work in progress.
Garry has an insatiable focus on happiness. Happy employees lead to happy families, communities, countries and a world better placed for constant change and challenge.
Garry also outlines the four pillars of Care, Candour, Accountability and Responsibility as part of his journey towards his re-firing into the next chapter of his incredible career as The Culture Coach.
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